JaziraTech

Privacy Policy

Last Updated: December 25, 2025

At JaziraTech, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for an account
  • Submit a contact form
  • Subscribe to our newsletter
  • Make a purchase
  • Communicate with us

This information may include:

  • Name and contact information (email address, phone number)
  • Company name and business information
  • Billing and payment information
  • Project requirements and communications

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on pages
  • Device identifiers

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the collected information for various purposes, including to:

  • Provide, operate, and maintain our services
  • Process transactions and send related information
  • Send administrative information, updates, and security alerts
  • Respond to your inquiries and provide customer support
  • Send you newsletters and marketing communications (with your consent)
  • Improve our website and services
  • Monitor and analyze usage and trends
  • Detect, prevent, and address technical issues and fraudulent activity
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing (Stripe)
  • Email delivery (Resend)
  • Analytics (Google Analytics)
  • Cloud hosting (Vercel)
  • Database services (PostgreSQL providers)
  • Scheduling (Calendly)
  • Messaging (WhatsApp / Meta), when you contact us on WhatsApp
  • AI processing (OpenAI / Anthropic), for client systems only as set out in your agreement

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.4 With Your Consent

We may share your information for any other purpose with your consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit (SSL/TLS)
  • Data stored with established hosting and database providers
  • Least-privilege access to systems holding your data
  • Access controls and authentication
  • Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Enquiries and messages: kept while we are in contact with you, then deleted when no longer needed
  • Project data: kept for the duration of the project and as set out in your agreement
  • Financial records: kept for as long as UK tax law requires

6. Your Rights and Choices

6.1 Access and Update

You can access and update your account information at any time through your account dashboard or by contacting us.

6.2 Data Portability

You have the right to request a copy of your personal data in a structured, machine-readable format.

6.3 Deletion

You can request deletion of your personal information, subject to certain legal exceptions. Note that we may retain certain information as required by law or for legitimate business purposes.

6.4 Marketing Communications

You can opt-out of marketing emails by clicking the "unsubscribe" link in our emails or by contacting us. Note that you will still receive transactional emails related to your account and services.

6.5 Cookies

You can set your browser to refuse cookies or alert you when cookies are being sent. Note that some parts of our website may not function properly without cookies.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

10. Your Rights Under UK GDPR and EU GDPR

Data controller: JaziraTech (Mohamed Ali), info@jaziratech.com. You have the right to:

  • Access your personal data
  • Have inaccurate data corrected
  • Have your data erased
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

If you are unhappy with how we handle your data, you can complain to the UK Information Commissioner's Office (ico.org.uk).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification (for significant changes)

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Your Privacy Matters: We are committed to protecting your privacy and handling your data responsibly. If you have any concerns about how we handle your information, please don't hesitate to reach out.